Appointment requests
Record preferred times and a callback number for scheduling staff to review.
AI receptionist
for medical practices
When the desk is busy, patients should still know their call was heard. Keep routine requests organized and make space for human judgment.
View pricingA call worth
catching.
A patient calls before the office opens.
Caller
“I need to speak with the office about an appointment.”
Bayside
“I can record your callback request and share the office’s next steps.”
Next step
Callback request sent to the practice team
What Bayside handles.
Office information
Share approved hours, directions, and general preparation information.
Sensitive questions
Route clinical or urgent matters according to your practice’s instructions.
Set it up your way.
- 01
Approve the information callers may hear.
- 02
Set boundaries and urgent-call instructions with your team.
- 03
Review call details in the dashboard and complete the human follow-up.
A few good questions.
Does Bayside give medical advice?
No. It should direct medical questions to your staff or the escalation instructions you provide.
Can it book directly into our schedule?
It can take appointment requests. Direct scheduling requires a suitable integration and practice-specific setup.
What about patient information?
A production deployment needs a privacy and compliance review before using the service for protected health information.