AI receptionist
for hotels

Guests call with practical questions before, during, and after a stay. Keep those calls moving without pulling the desk away from arrivals.

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A call worth
catching.

A guest calls while the front desk is checking in a group.

Caller

“Is late check-in possible, and where should I park?”

Bayside

“I can share the property’s check-in and parking information.”

Next step

Guest received approved arrival information

What Bayside handles.

Arrival details

Answer approved questions about parking, check-in, and property access.

Booking inquiries

Capture dates, room preferences, and contact details for reservations staff.

Guest requests

Route maintenance or stay-related requests to the right team.

Set it up your way.

  1. 01

    Keep property information current and approved.

  2. 02

    Set routing for reservations, guest services, and urgent issues.

  3. 03

    Review summaries so staff can act on open requests.

A few good questions.

Can it confirm room availability?

It can use information you provide, but live availability requires a connected reservation system.

Can it help with late check-in?

It can share your approved policy and collect details that staff need to prepare.

Can it route an in-stay issue?

Yes. Routing can be configured for maintenance or other guest-service requests.