Arrival details
Answer approved questions about parking, check-in, and property access.
Guests call with practical questions before, during, and after a stay. Keep those calls moving without pulling the desk away from arrivals.
View pricingA guest calls while the front desk is checking in a group.
“Is late check-in possible, and where should I park?”
“I can share the property’s check-in and parking information.”
Guest received approved arrival information
Answer approved questions about parking, check-in, and property access.
Capture dates, room preferences, and contact details for reservations staff.
Route maintenance or stay-related requests to the right team.
Keep property information current and approved.
Set routing for reservations, guest services, and urgent issues.
Review summaries so staff can act on open requests.
It can use information you provide, but live availability requires a connected reservation system.
It can share your approved policy and collect details that staff need to prepare.
Yes. Routing can be configured for maintenance or other guest-service requests.