Repair calls
Capture the equipment type, problem, address, and contact details.
AI receptionist
for HVAC companies
When the temperature is wrong, callers want to know someone heard them. Capture the address, issue, and urgency even when every tech is out.
View pricingA call worth
catching.
A homeowner calls after business hours.
Caller
“Our AC stopped cooling. Do you have anyone available?”
Bayside
“I can take the address and issue, then follow your company’s urgent-call process.”
Next step
Service request marked for dispatch review
What Bayside handles.
Urgent requests
Use your escalation rules to flag calls that may need immediate attention.
Maintenance interest
Collect seasonal tune-up requests for scheduling follow-up.
Set it up your way.
- 01
Define coverage areas and service hours.
- 02
Set the rules for urgent calls and dispatch handoff.
- 03
Give the team a structured summary before a callback.
A few good questions.
Can it dispatch a technician automatically?
Dispatch depends on the workflow and tools connected during setup. It can capture and flag the request for your team.
Can it distinguish emergency calls?
It can ask your qualifying questions and follow your escalation instructions. Your team sets the actual response policy.
Can it answer calls outside business hours?
Yes. It is designed to take calls after hours and record the details your team needs.