Service requests
Collect vehicle details, symptoms, and a callback number for the advisor.
AI receptionist
for auto repair shops
A ringing phone is hard to catch from the service bay. Make sure a repair request becomes a clear follow-up, not a voicemail to decode later.
View pricingA call worth
catching.
A driver calls while the service advisor is with another customer.
Caller
“My brakes are squealing. Can someone take a look tomorrow?”
Bayside
“I can note the issue, vehicle details, and your preferred time for a callback.”
Next step
Service request logged with vehicle context
What Bayside handles.
Shop questions
Answer approved questions about hours, location, and services.
Status callbacks
Route repair-status questions to staff who can check the current job.
Set it up your way.
- 01
Set service categories and approved answers.
- 02
Decide when a question should go straight to an advisor.
- 03
Review the caller’s notes before returning the call.
A few good questions.
Can it diagnose a vehicle?
No. It can collect symptoms and pass them to your technicians or service advisor.
Can it quote repairs?
It can share approved inspection or service information. A repair estimate should come from your team.
Can it book a service slot?
It can take preferred dates and times. Confirmation depends on your shop calendar and setup.